Know your rights: Our guide for private renters in England
The Renters' Rights Act means renters in England now have new rights to protect them if things go wrong. The TDS Charitable Foundation and Crisis are here to guide you through these changes and help you understand what they mean.
View the guidance as a PDF or in video format on the Crisis YouTube channel.
Guidance videos include:
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Is your letting agent a member of a professional or regulatory body?
A number of professional bodies exist to regulate letting agents and encourage best practice. Each body requires a standard of practice and you can find out if your agent is a member by checking their online directories:
Letting Agents are not required to be a member of a professional or regulatory body but they must have Client Money Protection. If your Letting Agent is not a member of one of the above bodies, they may have direct Client Money Protection via MoneyShield.
Landlord Accreditation Schemes
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There are accreditation schemes for landlords across the country.
With funding from the TDS Charitable Foundation, Unipol provided a new website for Accreditation Network UK (ANUK). ANUK promotes landlord accreditation programmes across the UK and the improved website, managed by Unipol, includes a directory of landlord accreditation schemes and downloadable accreditation handbooks.
Find out about the Landlord accreditation schemes in your area here.
